Delete your account and data
LifeSync · version 2026-09-12 · last updated 12 September 2026
If you still have the app installed, this is instant and you do
not need this page: open LifeSync → You → Account → Delete my account & data.
You will be asked to type DELETE to confirm.
This page is for everyone else — if you have uninstalled the app, lost or replaced your phone, or would simply rather not install it again.
Request deletion by email
Email [email protected] from the email address you signed in with, with the subject "LifeSync account deletion request".
We reply to confirm, then delete. Requests are actioned within 15 days, and in practice much sooner. We ask you to send it from the signed-in address because your email is the only thing we hold that you can prove control of — everything else keyed to your account is an internal identifier or ciphertext.
What gets deleted
| What | What happens |
|---|---|
| Your sign-in (account identity) | Deleted. Signing in again creates a brand-new, empty account. |
| Groups where you are the only admin | Deleted, along with everything in them — plans, logs, shared files. |
| Groups with another admin | The group stays; your membership and your shared entries are removed. |
| Your synced records and uploads | Deleted. |
| Notifications and crash reports | Deleted. |
| Device registrations and pending sync data | Deleted, for every device — not just the one you asked from. |
| Data stored only on your phone | Removed when you uninstall the app. Nothing on your device is sent to us. |
Deletion is permanent. There is no recovery window and no archived copy — we cannot restore an account after this, and because your content is end-to-end encrypted we could not read it to reconstruct it even if we kept it.
Your Google Drive backup
LifeSync stores your encrypted backup in your own Google Drive, in the hidden area Drive reserves for apps.
If you delete your account from inside the app, this is already done. The app asks for your Google account at that moment so it can reach the hidden folder, and removes the backup, the data checkpoint and the key along with everything else.
An email request cannot do that — we have no way to reach your Drive, which is the same reason we cannot read your data. So if you are using this page, or if that step was refused or failed, clear it yourself:
- Go to drive.google.com → ⚙ Settings
- Open Manage apps
- Find LifeSync → Options → Delete hidden app data
What we keep, and for how long
Nothing that identifies you. Server logs may retain a request timestamp and IP address for up to 30 days as a routine security measure; these are not linked to your account after it is deleted. Encrypted file fragments with no key and no owner may persist in backing storage — they are unreadable by anyone, including us, because the key was destroyed with your account.
Grievance Officer
If a deletion request is not dealt with, or you have any other complaint, write to:
Aditya Malkar — Grievance Officer & Data Protection Contact
F1 Navshantiniketen Society, Sector 29, Nigdi, Pune 411044, Maharashtra, India
[email protected]
Questions
Email [email protected]. See also our Privacy Policy and Terms of Service.